ADMINISTRATIVE / SECRETARIAL
Administrative Assistant. Assists executives in managing daily activities, coordinating appointments, taking messages, and sending emails on their behalf.
Executive Assistant. Aids a corporate official by providing a combination of professional advice and administrative support, including secretarial work, scheduling, and contacts management.
Human Resources Assistant. Keeps an organization’s personnel records up-to-date by keeping track of employees’ address changes, changes in job titles, benefits, and salaries.
Legal Secretary. Provides secretarial and administrative support – including letters, reports, legal papers and documents – to people working in the legal profession
Sales Assistant. Looks after customers; promotes products; works as part of a team to cultivate sales for the company.
Call Center Representative. Represents the company via phone to assist customers with service complaints or help customers who want to make a purchase.
Call Center Supervisor. Oversees the operations of a call center, from the physical building to its personnel and clients. Manages staffing, including scheduling work hours and breaks, and makes certain clients are served professionally, efficiently and satisfactorily.
Customer Service Representative. Interacts with customers on behalf of an organization. Provides information about products and services and responds to customer complaints.
Collections. Tries to recover payment on overdue bills. Negotiates repayment plans with debtors and helps them find solutions to make paying their overdue bills easier.
Sales Agents. Markets and sells goods to consumers without the benefit of a retail, online or catalog store.
Telemarketers. Sells products and services over the telephone. Pitches a product and explains how it can be beneficial; then answers any questions the consumer may have.
Human Resources Generalist. Serves as a general expert on a wide range of human resources tasks, including administering company benefits, managing payroll and employee paperwork.
Benefits Specialist. Works with a company, its employees, governments, and healthcare providers to manage benefits packages. Must keep up with changing federal and state regulations, and may be involved in cost and job analyses and reports.
Compensation Specialist. Determines salaries, hourly wages, and entire benefits and compensation packages for company employees.
Employee Relations Specialist. Monitors various aspects of employee performance. Often investigates and coordinates disciplinary actions, claims of discrimination or harassment, and fields employee complaints or concerns.
HRIS Specialist. Develops and applies computer programs to process personnel information, match job seekers with job openings, and handle other personnel matters. May also develop Intranets, blogs, and online databases.
Recruiter. Specializes in finding the right people to fill jobs at companies.
Data Entry Clerk. Works primarily as a typist or word processor, or enters streams of data/information into existing programs.
10-Key Entry Operator. Types information into a computer program using a keyboard or a computerized 10-key pad. May enter names, addresses, statistical information, business information, account numbers, or other data.
OFFICE / CLERICAL
File Clerk. Maintains and protects the files of a company or organization; manages all paperwork that needs to be retained, from personnel records and client profiles to receipts and tax forms.
General Office Clerk. Answers the telephone and manages files; helps facilitate paperwork or computer work within an office environment.
Mailroom Clerk. Handles incoming, outgoing, and interoffice mail, using both manual and automated methods.